Last updated: November 2021
The Services offered by Hiresome are fundamentally a means for HR professionals, recruiters, hiring teams, internal assessment teams, enterprises (“Recruiting Organization”) to connect with their candidates (“Candidates”), and carry out the recruitment selection process or internal assessment process. We are also engaged in the business of providing services to various educational institutions, certificate program agencies, schools, colleges, or universities (“Educational Institutions”) relating to the management of online admissions, examinations, and assessments. Candidates, Recruiting Organizations, Students and Educational Institutions may be collectively referred to in this Policy as “Users.” Hiresome maintains appropriate technical security and organizational measures to protect information collected via the Services (“Personal Data” or “Personal Information”).
Hiresome reserves the right to change this Policy at any time. In particular, Hiresome may modify this Policy to reflect changes in the way we collect, use, or disclose information, or to reflect changes in privacy laws, regulations, and/or industry standards. We encourage Our Users to review this Policy when accessing the Services. Continued use of the Services following changes indicates acceptance of the changes.
By registering or using Hiresome Services, you consent to this Policy. If you do not accept the terms of this Policy, your only remedy is to discontinue use of the Services or write to us if you have any specific issues with respect to this Policy. Information gathered through the Services may be transferred, used, and stored in the cloud/ data centre in which Hiresome, our agents, customers, and other users of the Services are located. If you access the Services, you consent to the transfer, use, and storage of your information in those jurisdictions.
The personal information that we may collect about you through the Services broadly falls into the following categories:
• Information that you provide voluntarily
Certain parts of our platform or while using our services including the website, we may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to request a demo, register an account with us, and/or to submit inquiries to us. Typically, we will ask for your name and contact details, and some basic information about the company you work for, the products you are interested in, and your role in the company. The Personal Data collected may include, but is not necessarily limited to name, user name, address, email address, phone number, IP address, biometrics which may include face capture and voice fingerprints and figure, use and browser information, knowledge, skills, abilities, resume data, and answers to employment, assessment-related questions (which may be captured via audio, video, and text).
• Information that we collect automatically
When you sign up with us or use our platform, we may collect certain information automatically from your device using cookies and similar tracking technology. In some countries, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your device type, browser-type, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our Website or Platform, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our Platform, where they come from, and what content on our Platform is of interest to them. We use this information only for our internal analytics purposes, to improve the quality and relevance of our platform to our visitors. There is whatsoever no external agency or tool or plugin or software, outside of Hiresome’s cloud storage over Amazon Web Services (AWS), receipt to the data or information sufficed by the users. The integrity of the data is compliant to the privacy policies in place at AWS.
• Information that we obtain from third party sources
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties include general geo-location information to identify what state and country you are visiting our site from and we use the information we receive from these third parties to ensure inquiries and other requests are routed to the appropriate team for processing as promptly as possible.
The Services may contain links to third-party sites. Hiresome is not responsible for the privacy policies, practices, or content of sites owned by others that you may link to or that may be linked from the Services.
NON PERSONAL INFORMATION
Non-Personal Information (“NPI”) is the information we collect through this Platform that does not identify you by name or as an individual person. It may include information like:
The type of web browser software your computer uses
Pages your computer visited and date and time your computer accessed our pages
USE OF INFORMATION
We use your information to provide the services you have requested to create and maintain your accounts and keep a check for unauthorized activity on your accounts. We also use it to communicate with you about the products you are currently using, your customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our platform and services. We limit access to your personal information only to Hiresome employees who have a legitimate need to use it.
We collect Student and Candidate Personal Information to provide Services to Employers and Academic Institutions to assist them in evaluating such Candidates for employment, assessment of student’s knowledge to academic institutions, institutions that administer examinations/tests.
Hiresome collects Personal Information of the person authorized by the Enterprises or Education institutions. This information is collected to facilitate Hiresome’s platform or services to such persons. In general, Hiresome collects such User information to provide the following services:
Create and administer accounts;
Provide access to the Users;
Improving products and services;
Meeting legal and regulatory requirements;
Understanding and analyzing our users’ needs and preferences;
Sending information that Hiresome believes a User may find helpful;
Develop new products, services, features and functionality;
Preventing any kind of cyber-crimes or fraudulent activities;
Provide, operate and maintain Our Website, Platform and Services.
You can decline certain kinds of information use either by not providing the information in the first place or by opting out later.
DISCLOSURE OF INFORMATION
Hiresome reserves the right to disclose and transfer user information, including Personal Information, in connection with a corporate sale, merger, dissolution, or acquisition, or similar transaction. In such cases, you will be notified via email and/or a prominent notice on our website or Platform of any change in ownership or uses of your Personal Information, as well as, any choices you may have regarding your Personal Information.
Hiresome may also disclose aggregate anonymous information to clients, business partners, advertisers, investors and potential buyers if we deem such disclosure, in our discretion, to have sound business reasons or justification.
INTELLECTUAL PROPERTY RIGHTS
Content, trademark, logo, domain name, User Interface, look & feel of the Website and Services (collectively called as Intellectual Property) are solely owned by us. No such Intellectual Property shall be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purposes whatsoever without our prior written consent.
THIRD PARTY SERVICES
The Website and Services may contain references and links to other websites and services provided by third parties, including Employers, Academic Institutions. Any Personal Information you provide directly on third party sites or services (including communications between Candidates or Employees, Employers through the Service, Students, Proctors, Institutions) is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with your personal information.
Hiresome follows a standard procedure of using log files. These files log visitors and users when they visit websites and use our applications. All hosting companies do this as a part of hosting services analytics. The information collected by log files includes browser type, date and time stamp, referring / exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website and usage of applications and gathering demographic information.
From time to time, Hiresome may also use "cookies," “web beacons” or similar technology for the convenience of Users and to enhance Users experience using the Services. A cookie is a small text file that is recorded either temporarily or persistently on a hard drive by a web page server and is not used to deliver viruses or other harmful programs to computers. Rather, cookies enable Hiresome to recognize a User without requiring the User to repeatedly log in when using the Services. Web beacons are graphics designed to collect web log information such as pages viewed or messages opened. By relying on cookies, web beacons, and similar technology, Hiresome may be able to deliver a more efficient service that is more personalized for each user. Additionally, these technologies may allow Hiresome to monitor traffic patterns, Services usage, and session information to make the Services more useful.
CHILDREN AND PARENTS
In case of the candidate or student engaging the services is under-aged to be party of this agreement according to law under such jurisdiction, it is the sole responsibility of the Educational Institution to take consent from such candidate’s parents or guardians, as the case may be, with respect to usage of the product.
For academic, school-initiated assessments, we obtain only the necessary information from the school or institution that you are associated with. In such cases, Hiresome is contracted by the school or institution. The school and institutions are responsible for providing you details of personal data they have of you, how they wish to use. For any clarifications, amendments, or deletions of your personal data in this regard, you may reach out to your institution.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us.
If you choose to use our referral service to invite a user about our website or Platform, we will ask you for your friend's name and email address. We will automatically send your friends a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our invite user program. Your friend may contact us on credentials listed on the website to request that we remove this information from our database.
PROCESSING OF INFORMATION
We are committed to deliver best data privacy practices for you by being in compliance with global privacy regulations such as GDPR (General Data Protection Regulation), LGPD, CCPA, PDPA for general users and in respect of minors use of our services we are in compliance with COPPA and GDPR-K. The rights provided hereunder apply to you according to the Data Protection laws of the country which you are based on. We collect information under the direction of our Clients (Companies, Schools, Institutions), and have no direct relationship with the individuals whose personal information it processes. Please contact the Recruiting Organization, School, Institutions (Our Client) you were assessed for as part of the recruitment or assessment process if you would like to access, rectify, erase, restrict or object to processing, or export your Personal Data. We will extend our support to our Client in responding to your request within a reasonable time-frame.
We will retain personal information we process on behalf of our Clients for as long as needed to provide Services to our Client. We will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
GENERAL DATA PROTECTION REGULATION (“GDPR”)
For Users with accounts located in the European Economic Area, all processing of Personal Data, as of May 25, 2018, is performed in accordance with privacy rights and regulations following the regulations set forth in the General Data Protection Regulation (“GDPR”).
GDPR defines Data Controllers as an entity that determines the purposes for which and the means by which personal data is processed (“Data Controllers”). Data Controllers decide 'why' and 'how' the personal data should be processed. The data processor processes personal data only on behalf of the Data Controller.
Hiresome is a data processor and processes data for its Clients who are Data Controllers. The Data Controllers specify the kind of data required from the data subject, i.e., the assessment taker. Hiresome acts as a mediator between the Data Controller and the data subject by collecting the specified data before or during the assessment and then processing it as per Data Controller's instructions.
If you are in the European Economic Area (EEA), you have the following rights with respect to information that Hiresome holds about you. Hiresome undertakes to provide you the same rights no matter where you choose to live.
Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information's source, purpose and period of processing, and the persons to whom the information is shared.
Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
Right to complain: You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
If you make a request or would like to exercise any of these rights, please contact us at credentials indicated on the website.
California Consumer Privacy Act (CCPA)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request or would like to exercise any of these rights, please contact us.
Lei Geral de Proteção de Dados (LGPD)
For users from Brazilian territory, we are committed to be in compliance with LGPD regulations. The processing of personal data of such users will be in accordance with rules and regulations as provided in LGPD. The rights of users under this regulation can be obtained from the Data Controller as follows:
Request to confirmation of the existence of processing.
Request to access the data provided by the user.
Request to correct incomplete, inaccurate or outdated data.
Request for anonymization, blocking or elimination of unnecessary or excessive data or of data processed without compliance to the regulations of LGPD.
Request to get information regarding how entities are sharing personal data.
Request to revoke consent for sharing data.
Request to get information shared by controller to any public or private entities.
Request to get information on the possibility of not providing consent and the consequences of denial.
Request to delete processed personal data with consent.
If you make a request or would like to exercise any of these rights please contact us.
PERSONAL DATA PROTECTION ACT (PDPA)
For users accessing the platform from Singapore, we are in compliance with the Personal data protection act, which is effective from July 2014. As a user from Singapore you have following rights:
Keep your personal data up-to-date.
Right to access your personal data.
Right to withdraw consent on your personal data.
Right to compliant in case of breach of data.
If you make a request or would exercise any of these rights please contact us.
We process minor’s data or information with utmost care. As we are not directly collecting any minor’s information unless or until it is a need to be processed as part of the obligation to our customer. In case of a minor using our service it is the sole responsibility of the customer to get consent from the institute, parent or guardian or person taking care of the child. We take reasonable prevention measures to ensure minor’s data is not misused in any way. We are in compliance with GDPR-K and COPPA. With compliance to these regulations these practices are extended not only in its jurisdiction but we ensure this measure is applied to all users globally. In the event we discover any child’s information is collected without consent of parents either we will delete the information or take reasonable measures to seek the parent’s consent. It also needs to be noted that these regulations are targeted mainly to the personal information collected while using our Services.
DATA INTEGRITY AND SECURITY
Hiresome maintains reasonable and appropriate security measures to maintain the accuracy and integrity of Personal Information. Hiresome has implemented physical and technical safeguards to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alternation, or destruction.
We restrict access to your Personal Data to those employees of ours who reasonably need it to provide products or services. We have implemented commercially reasonable electronic, physical and procedural safeguards designed to help protect against the loss, unauthorized access or disclosure, alteration or destruction of the information under our control. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Certain features of our Website or Platform may require you to use an access code, password or similar unique identifier. You are responsible for protecting the secrecy of your account information. Hiresome recommends that you use the latest browsers so as to take advantage of advances in security technology. Although we strive to protect your encrypted information, no data transmission over the Internet is completely secure. There is some risk associated with any data transmission, including the risk that personal information may be intercepted in transit. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Your personal information may be transferred to and processed in different countries around the world where our client companies and their partners operate including in the USA, the European Union/European Economic Area, and India. This means that when we collect your personal information, we may process it in any of these locations.
NOTIFICATION OF CHANGES